Loyalty to the brand: The concept of customer delight extends beyond merely satisfying a customer’s needs. It aims to create experiences that are not only memorable but also exceed expectations ...

Closing the digital gap in convenience retail means offering technology solutions that support mom-and-pop shops, not ...

Have you ever been pleasantly surprised by a purchase or customer service experience where the provider went above and beyond ...

What makes great customer service? I believe it's empathy, reassurance and confidence, so is AI with a human touch the answer ...

Explore how retail data analytics transforms customer data into actionable insights, enhancing inventory management, pricing ...

The offering is a follow-up to Perplexity’s Deep Research tool, can work autonomously for 10 minutes or more, create reports, ...

Hong Kong's leading gift card provider, announced the launch of its first dining gift card "Food Pass in Delight" in ...

Apart from mangoes, other seasonal fruits gaining prominence on local menus are ice apples, known locally as tati munjulu, ...

Trying to squeeze an extra dollar out of a sale--or even giving away free samples--isn't always a smart strategy.

Dollar General, Dollar Tree, and Five Below largely beat earnings expectations as customers stocked up ahead of tariffs.

Communications are becoming increasingly essential to operating a successful hauling business, not only in how to reach customers themselves, but also on ...