Collier County, Florida, uses a Next Generation 911 system, allowing callers to send texts and videos. Many others are still ...

Collier County’s upgraded 911 system lets callers send text and video, with data-driven dispatch improving response times for ...

When an emergency happens in Collier County, Florida, the 911 calls go to one of the most high-tech communications centers in the U.S., where callers can send text and video from the scene to ...

While some states have fully updated to NG911 systems, others are still using legacy 911 systems that rely on antiquated equipment.