was joined by city workers and Mayor Karen Bass to announce a massive revamp to the city's 311 system. Hernandez stressed the importance of providing critical city services to residents.

Port City 311 is an online platform and cellphone app designed to make it easier for the community to report issues, share concerns and receive updates on the progress of these reports.

A look at service requests filed with the city reveals the biggest sources ... among many others. (In fact, the very first 311 call was a sound complaint: A caller in Jackson Heights, Queens ...

Denton’s new non-emergency phone number, 311, will be a 24/7, one-stop shop for city-related issues. Stuart Birdseye, a Denton Municipal Electric spokesperson, said the number will connect ...