eGain Solve for Cisco (TM) helps Cisco deliver a connected digital experience with AI knowledge, proactive digital engagement and connected analytics Marketwired Mon, Jun 26, 2017, 3:30 AM ...

eGain Solve for Cisco allows voice and digital contact center agents on Cisco Finesse to confidently answer customer questions by clicking on a “Solve” button within the Finesse desktop. Behind the ...

A Bethesda software company that develops contact center desktops and wallboards has updated an iOS and Android app that works with the Cisco Finesse agent and supervisor desktop. The new Mobile ...

NovelVox CEO Amit Gandhi states “staying ahead of the market trend, we (NovelVox) have once again successfully brought in a revamped and friendlier version 2.0 of Cisco Finesse Mobile Agent App for ...

TORONTO, ONTARIO-- (Marketwired - June 5, 2015) - Upstream Works, the leading provider of omnichannel insight and automation solutions for contact centers, announced today the addition of Blended ...

eGain Solve™ for Cisco allows voice and digital contact center agents on Cisco Finesse to confidently answer customer questions by clicking on a "Solve" button within the Finesse desktop. Behind the ...