Satisfaction at sit-down restaurants dropped slightly over the last year, but one restaurant continues to take the crown.

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go.

In a surprising turn of events, fast-food giant McDonald's has found itself at the bottom of a recent ranking among 47 major ...

The popular restaurant chain claimed the top spot over other fast-food eateries, according to data in a new study.

Burger fans, pay close attention. America certainly agrees that a good burger is key. Simple or loaded, burgers hold a ...

A new report from the American Customer Satisfaction Index offered some insight on how fast-food and full-service brands ...