Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go.

A new report from the American Customer Satisfaction Index offered some insight on how fast-food and full-service brands ...

Customer satisfaction among quick-service (aka fast-food) restaurants remained unchanged from last year, holding steady with an ACSI score of 79, according to the report. Some chains did better than ...

The popular restaurant chain claimed the top spot over other fast-food eateries, according to data in a new study.

Whether you’re a frequent Chick-fil-A customer or simply looking for an occasional quick meal, the good news is that this fast food establishment makes it easy to get a serious boost of fiber.

Investment firm William Blair released an analysis based on Glassdoor reviews to find the highest employee satisfaction. For 11 years, the firm examined over 530,000 reviews across 90 restaurant ...

In a surprising turn of events, fast-food giant McDonald's has found itself at the bottom of a recent ranking among 47 major ...