Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go.

A new report from the American Customer Satisfaction Index offered some insight on how fast-food and full-service brands ...

Customer satisfaction among quick-service (aka fast-food) restaurants remained unchanged from last year, holding steady with an ACSI score of 79, according to the report. Some chains did better than ...

The popular restaurant chain claimed the top spot over other fast-food eateries, according to data in a new study.

In a surprising turn of events, fast-food giant McDonald's has found itself at the bottom of a recent ranking among 47 major ...

Satisfaction at sit-down restaurants dropped slightly over the last year, but one restaurant continues to take the crown.

Burger fans, pay close attention. America certainly agrees that a good burger is key. Simple or loaded, burgers hold a ...