Chick-fil-A and Taco Bell just launched new limited-time items including crispy chicken, shakes, and slaw-topped sandwiches.

Chick-fil-A usually closes on Thanksgiving and Christmas Day, which might lead some to wonder if it will also close on ...

While rivals scramble to improve their menus, apps, and order accuracy, Chick-fil-A’s consistent excellence in customer satisfaction is a feat unmatched by any other restaurant brand. Not McDonald’s.

Customer satisfaction among quick-service (aka fast-food) restaurants remained unchanged from last year, holding steady with an ACSI score of 79, according to the report. Some chains did better than ...

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go.

A new report from the American Customer Satisfaction Index offered some insight on how fast-food and full-service brands ...

Some chains are fading fast, while others are gaining serious buzz—see which 8 lost their spark and which 8 are on the rise.

Many dining establishments, especially fast food and fast-casual restaurants, offer free food or drinks to diners who use their apps. Just keep in mind that you generally have to spend a decent ...

Houston-based coffee shop RoadRunners promises fast service within 60 seconds or customers to drive away with free drink.

Not all cheese is created equal. Discover fast-food chains using artificial cheese—and serving real, delicious dairy you can ...

This is “Small Bites,” a South Florida Sun Sentinel feature with tiny tidbits on the food and beverage scene — because we know that sometimes you just don’t have room for a long article. You want a ...