Expedia Group last week released an AI chatbot on the Hotels.com app and a redesign that integrates the new feature. We ...

Skift spoke with the new CTO of travel metasearch company Kayak and tested its new AI trip planning website, Kayak.ai.

Mark Zuckerberg has a new way to invade your privacy: a creepier version of ChatGPT.

Text S.A. is essentially growing beyond its legacy LiveChat into a more cohesive AI customer-engagement suite. Click here to ...

Welcome to the murky world of dark patterns, a grey area between right and wrong full of tricks, half-truths, and outright ...

Fortnite’s Darth Vader AI has prompted a lot of intrigue and a degree of controversy. Here we explore how it works and what ...

We sat down with the founder and CEO of RebelMouse to talk about the platform’s origin, its unique approach to innovation, ...

The MTA is set to pay millions more to the company that developed the new OMNY fare payment system — which has been plagued ...

By now, there’s a good chance you’ve encountered Google ’s AI Overviews, possibly thousands of times. Appearing as blurbs at ...

Motorola's new highest-end flip phone has fashionable looks but Samsung's Z Flip 6 could be a better long-term option.

If you're looking for a simple way to connect with customers, adding WhatsApp chat to your website might be one of the ...