The Social Security Administration is providing less information about caller wait times. Critics complain it's misleading ...

Rao Inderjit Singh, Union Minister of State (Independent Charge) of the Ministry of Statistics and Programme Implementation ...

Despite investing tens of billions of dollars into OpenAI, Microsoft is still, apparently, competing with its business ...

The Social Security Administration is providing less information about caller wait times. Critics complain it's misleading ...

The prestigious award honors industry excellence in SMS.  AUSTIN, Texas, June 26, 2025 /PRNewswire/ -- TrueDialog, a leading provider of enterprise-grade SMS texting solutions, announced it has been ...

This year’s $47,000 contract with Turnitin for plagiarism and AI detection pushed the total spent by College of the Canyons ...

With AI-powered forecasting in the retail industry, AI can predict demand, so companies are less likely to overstock products ...

A new automated customs process for Americans is just one of many possible applications of AI technology that are being explored at the Atlanta airport.

A medical panel appointed by US Health Secretary Robert F. Kennedy Jr. held its first meeting Wednesday, pledging to revisit ...

The Ray-Ban Meta smart glasses were first unveiled in 2023, the result of a collaboration between sunglasses company Ray-Ban ...

Across the customer service world, the advantages of self-service for companies and customers are clear. But the best way to drive customers to self-service is a lot murkier. For some, the thought was ...