Over the past year or so, we’ve seen a few scattered reports indicating that Apple has been exploring ways to integrate Apple ...

United Bank for Africa's (UBA) chatbot, LEO, has become the first AI-powered chatbot to process cross-border payments using ...

WhatsApp chatbots are intelligent assistants, handling initial conversations, qualifying prospects and booking appointments ...

Maurice Jenkins, Chief Innovation Officer at MIA, discusses the airport's focus on emotional touchpoints, sensory branding, ...

When artificial intelligence first made its mark in the professional sector, many perceived it with caution. Today, as AI continues to be interwoven with every business function across industries, the ...

HMRC has used AI for a variety of activities including testing the technology’s ability to provide a summary of calls to HMRC ...

Austin-based Cyara releases next-generation platform to help enterprises validate and monitor AI-driven customer experiences.

Your weekly round-up of the questions asked by readers of CIO, Computerworld, CSO, InfoWorld, and Network World sees us learn ...

The news arrives at a time when employers are facing growing pressure to onboard AI agents -- and also a dizzying variety of ...

SpaceX is investing $2 billion into Elon Musk’s AI startup xAI, now Tesla might be next. Meanwhile employees raise ...

By focusing on people and processes, companies can move beyond the hype and build GenAI capabilities that are robust and ...

If you’re like me, you’re probably already using apps like ChatGPT to search for things, but lately I’ve become very ...