WASHINGTON — A class-action lawsuit alleges online retail giant Amazon has been reversing instant refunds after products are ...

Ask any customer-facing team what’s changed over the past five years, and you’ll likely hear a long list. The tools are better. Expectations are higher. And almost every interaction is now shaped by ...

Perplexity jumped into e-commerce last year, adding a shopping feature for paid U.S. users and integrating with sellers using ...

Author: Jonathan Elcock, co-founder and CEO at rather.chat As your manager ... With the general customer class of 2025 now fully exposed to online shopping, digital services, and social media ...

A security researcher found a massive public database of user records, spanning popular platforms like Facebook, Instagram, ...

Whether you just want to stream Netflix or have serious privacy needs, NordVPN is a fast, user-friendly and full-featured ...

AMAZON has launched a new shopping service to rival Temu and Shein. The online marketplace ... means shoppers now have to pay 40% more to avoid a home delivery charge. One customer who spotted ...

The American version of Temu abruptly began to show only “local” products days before the Trump administration was set to end a tariff loophole for small packages from China.

Google, Amazon and other major tech platforms envision a future where online shopping becomes even more personalised and ...

The entertainment market has always been quite diverse. There have always been options for both ordinary people and ...

From BookTok cafés to dating events, from writing workshops to cocktail bars, here are some of the capital’s hotspots for ...