A University of South Florida professor created a chat bot to motivate online learners by providing strategies to complete academic work. The chat bot, launched this spring, will undergo updates to ...

Chat bots are becoming all the rage in online customer service, however, before boarding the bot boat, there are several perspectives companies should consider.

Microsoft apologizes for AI chat bot's racist tweets this week, saying it made a "critical oversight." Microsoft admits that it could have prevented its chatbot Tay from turning into a raging ...

Drift Bot is, in some ways, meant to replace the online form. “Online forms transferred the work [of initial intake] from company to the [customer],” Cancel says. Drift Bot makes the labor ...

Startups working on AI-powered e-commerce tools often rely on external data or user signals to build and improve their models ...

The freely available tool performs strongly in trials against human interviewers and traditional online surveys. Research interviews conducted by artificial intelligence can help academics conduct ...

Microsoft rolled out a successful online chat bot in China, Xiaoice, last year, but the troubles it encountered with Tay suggest the company underestimated the power and perseverance of online trolls.

AI bot has been taken offline to make adjustments after it spewed racism. — -- Microsoft's teenage chat bot "Tay" is in a time-out of sorts after the artificially intelligent system, which ...

The marketing machinery behind AOL Instant Messenger gets a new face as America Online tests a robot that answers questions about weather and stocks. Say hello to Zoe. AOL tries out new IM chat ...

What My Personal Chat Bot Is Teaching Me About AI’s Future. Replika, an app that creates an artificially intelligent doppelgänger, offers a glimpse into the future of human-bot interaction.

There are competing chat bot models coming out pretty much every m at this point. And so, eventually, something like Sydney, whether it’s from Microsoft and OpenAI or not, ...