Sonic has the potential to generate significant economies of scale as vehicle demand rebounds and if EchoPark grows. Powersports may be a lucrative new business as well given it does not have many ...

Verizon adopts Google’s Gemini AI to help customers solve ‘complex’ issues The new Gemini-fueled Verizon chatbot will still let customers talk to a real human upon request.

Emplifi found that when airline brands do respond to social media customer service questions, they are more likely to respond on Instagram.

Hyatt cut 30% of US customer service staff, affecting ~300 roles amid industry shift to AI automation for cost savings.

Just over six months into his four-year term, Mayor Avula said he is still learning how to strike a balance between the many ...

Sabrina Ionescu won the 3-point contest and her New York Liberty teammate Natasha Cloud was the skills champion at the WNBA's All-Star Friday night. Ionescu, who won the title in 2023 with a record ...

Shop 2023 Subaru Forester vehicles in Brooklyn, OH for sale at Cars.com. Research, compare, and save listings, or contact sellers directly from 6 2023 Forester models in Brooklyn, OH.

Hawaiian Electric and the PUC were grilled by state lawmakers on Monday over rising electricity costs and unreliable service, with the PUC opening a docket to review disconnection processes and a ...

Gartner says that by 2029, agentic AI will autonomously resolve 80% of common customer service issues without human intervention.

During Trump’s first term in office, a current Air Force Academy faculty member and a former one listed multiple significant factors dampening the academic freedom of service academy ...

According to the National Weather Service (NWS), residents in 24 states are advised to remain indoors as temperatures reach sweltering levels across the country, including in the triple digits.

Trade experts were in lockstep when President Donald Trump levied a 25% tariff on foreign automobiles earlier this year: Car prices would go up and sales might decline.