Westpac’s $50,000 call centre clash lands bank in PR nightmare The lending giant thought it had detected a scam. But a customer is adamant he was denied access to his money with no explanation.

Police busted an alleged fake call centre here that duped some people in Canada by offering to provide technical support by posing as representatives of Microsoft. Police have arrested 13 people ...

Call My Agent Berlin [working title] is heading to Disney+. The latest adaptation of the French hit comedy comes from Germany, telling the story of the Stern actors agency and its agents.

DIGICEL has overhauled its Customer and Corporate Call Centre operations in Trinidad and Tobago, leading to the difficult decision of retrenching several agents in the country.According to a ...

THE world’s biggest call centre operator has been accused of using AI to “whiten” Indian accents for Brit customers. Teleperformance is using real-time AI software on phone calls … ...

A total of 119 Thais were among 230 foreigners reported freed from a scam call centre in Poipet, Cambodia, as authorities continue their crackdown on cybercrimes.

From leveraging cutting-edge technology to fostering employee well-being, the Philippine call centre industry exemplifies resilience and adaptability in a rapidly changing business landscape.

Connectivity from the CRA’s contact centre agent locations to IBM Canada Ltd. data centres Those topics are instead addressed in Shared Service Canada’s HCCS platform PIA. Currently, additional ...

A man was arrested for allegedly operating an illegal call centre and selling controlled medications to US citizens without authorisation, a Thane police officer said on Saturday.

1-613-940-8495 for callers from outside Canada/U.S. (you can call collect). Once you connect with a contact centre agent, tell them right away you are calling to provide feedback on an accessibility ...

A cash-strapped council has brought in 10 agency staff to prop up its under-pressure call centre - as residents are left waiting too long on the phone.

A gang operating a fake call centre under the guise of offering lucrative holiday packages was busted by Noida Police on Saturday. The operation culminated in the arrest of 32 individuals ...