Jobs go as BT closes call centres Telecoms giant BT is cutting 2,200 jobs under a major reorganisation of its call centre operations, it announced today.

Phil Call centre work involves dealing with customers who've phoned up to complain. They're often angry, aggravated and yelling, or shouting, down the phone.

CEBU CITY, Philippines — The Mandaue City Police Office (MCPO) has found no signs of foul play in the death of a 28-year-old call center agent, who allegedly jumped from the 18th floor of his ...

David S. Goyer, the writer behind Wesley Snipes’ Blade trilogy, discusses the problems with the MCU’s reboot and the help he offered.

Successful AI adoption requires mitigating business risk in the deployment, and ensuring AI quickly delivers measurable value.

Welcome to the Money blog, Sky News' personal finance and consumer hub. Today: the FTSE 100 hits a record high; analysis reveals the cost of renting versus home ownership; and a top chef reveals ...

Punjab Police has dismantled an illegal call centre in Mohali, arresting eight individuals for defrauding victims of Rs 50 crore through online scams.

What's CODE SWITCH? It's the fearless conversations about race that you've been waiting for. Hosted by journalists of color, our podcast tackles the subject of race with empathy and humor. We ...

Politics latest: Minister touts number of small boat crossings stopped As the second day of the state visit gets under way, Sir Keir Starmer is hoping to secure a deal with France to toughen up ...

Legislation may be required to establish a centralized call centre, which was the case when the Northwest Territories implemented its own territorial emergency number in 2019, suggested Lightstone.

A group of Australian financial institutions, businesses, and environmental organisations has urged the government to put nature-based solutions at the centre of the COP31 agenda, as the country is ...

Truck and trailer hire firm BS Trailer Services said it had reduced vehicle downtime for customers since switching to breakdown specialists TNS 365 to handle its out of hours call service.