Cloud-based call centers offer more than just VoIP. Explore key features, industry use cases and what sets top platforms ...

NordVPN is already a great Android VPN, and now the company aims to warn you about spam calls on mobile devices.

NordVPN has announced the launch of Spam Call Protection. Now available to Android users in the US, the new feature alerts ...

Virgin Media O2’s new Lumi AI tool offers real-time prompts and resolution suggestions to human agents, enhancing ...

Idaho is planning to revitalize its emergency response with new tech that will connect 911 call centers, allowing dispatchers ...

While that way of life may seem like something from long ago, one of San Antonio’s own karate dojos is using that tradition to teach students how to deal with today’s challenges. The way of the ...

Compare the key differences in VoIP, video conferencing, and team collaboration features to find the right fit for your ...

Operator: Good day, and welcome to the Bandwidth Inc. Second Quarter 2020 Earnings Conference Call. All participants will be in listen-only mode.

Restarting is always a good fallback, but before you get to that point, there are other steps you can take if you're off the ...

Soon, many patients might initiate contact with the health system not by speaking with a call center worker or receptionist, but with AI.

The iOS 26 public beta is now available, the next major update for iPhone software. iOS 26 brings an all-new Liquid Glass ...

A dispatcher handles a call at the Ada County 911 Emergency Dispatch Center in Meridian in 2020. Ada is one of only two ...