The million dollars didn’t materialize, but connections did. Needing work, he took a telemarketing job at a company called ...

As a call center manager, you need to understand the local, state and federal laws associated with your call center and comply with them. For example, in reaching out to prospective customers, ...

Oil futures recovered the previous day’s losses, rising for the third time in four sessions with markets encouraged by President Trump’s phone call with China’s Xi Jinping.

FLOWERY BRANCH, Ga. -- Atlanta Falcons general manager Terry Fontenot woke up to an abundance of text messages Friday morning. He joked only one -- from defensive back-centric Falcons assistant ...

Crime Local news uMhlanga call center manager accused of murder abandons bail Mfanafuthi Kunene, accused of kidnapping and killing 23-year-old Ayabonga Mjilo, abandoned bail at the Durban ...

The new Call Center located in Tucker, Georgia, a suburb of Atlanta, is operated by Best Foot Forward Solution Services (BFFSS), a division of Best Foot Forward Sales.

It has been nearly three years since the launch of the 988 National Suicide Prevention Lifeline, and since then, millions seeking help have used the call center as a life-saving resource. But ...

This week is National Public Safety Telecommunicators Week, which is a time to honor the essential role of 911 dispatchers. Oftentimes, when people call in an emergency, they never meet the person ...

Find out more about FEMA's plan to award a call order for contact center support under the Outsourced Contact Center Contract, or OC3, blanket purchase agreement.

In the midst of a tough season where wins are difficult to come by, the Pittsburgh Pirates may have gotten robbed of a good chance at a victory against the San Diego Padres Friday night.

A newly released emergency call detailed the chilling moments that led up to One Direction star Liam Payne’s deadly fall from a hotel balcony in Argentina. A frantic manager for the CasaSur ...

FILE – Tacoma City Manager Elizabeth Pauli said Police Chief Avery Moore will resume his full duties about a week after he was placed on administrative leave on Sept. 25, 2024.