A new report shows Nashville child care centers serving low-income families face critical funding gaps without public funding.

A new report shows Nashville child care centers serving low-income families face critical funding gaps without public funding.

Microsoft records over 500 million dollars savings from the use of AI in its call centers – while the company releases thousands of employees at the same time. Of course, the technology giant is ...

HENDERSON, Ky. (WEHT) – According to Indiana’s Family Social Services Administration (FSSA), with extreme summer temperatures expected in Indiana over the next several days, cooling cen… ...

The governor's office announced that the state would use emergency powers to seize land in the Everglades to create an immigrant detention center.

Kristi Noem reportedly waited five whole days to renew the contracts of call center staffers.

Most of the savings came from Microsoft’s call centers, where AI technologies have transformed the way the company interacts with clients. Streamlining routine procedures and making the process more ...

Microsoft announced that integrating AI into its customer support and engineering operations has led to cost savings exceeding $500 million.

Microsoft saved more than $500 million in its call centers alone last year by using artificial intelligence, Bloomberg News reported on Wednesday.