In the age of digital communication and customer-centric services, call centers have become essential hubs for businesses to ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

The 2025 CU Boulder Student Employee of the Year nomination process is now open! This award honors undergraduate and graduate student employees for their contributions. Each spring, this award ...

Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget. There are dozens of call center solutions ...

Discover the best call center training software this year ... SC Training’s customizable course templates are also unique compared to other solutions. Instead of a full prebuilt course that ...

On an annual basis, the program should be used to complete the performance evaluation. Select the template for your employee based on his or her UB affiliation (state or Research Foundation) and group ...

Unsurprisingly, Claire never settles her bill, but “Night Call,” a breakneck urban thriller ... The film may be sticking to a familiar template, in which a regular Joe gets sucked into an ...

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A former employee of Larsen & Toubro has backed chairman SN Subrahmanyan’s call for a 90-hour work week, saying it is in sync with the construction firm’s requirements. Amey Kulkarni spent two ...

The University of California opened its doors in 1869 with just 10 faculty members and 40 students. Today, the UC system has more than 295,000 students and 265,000 faculty and staff, with 2.0 million ...

Pune call centre staffer death: A 28-year-old woman employed as an accountant at a multinational business process outsourcing (BPO) company in Pune was allegedly killed in a sharp weapon attack by one ...