A new department in the city of Greeley will help deliver an enhanced city website and a new non-emergency call center next month. Though it was previously established in March with the appointment of ...

Call Center Performance Incentive Ideas. Call center work is difficult, with constant interaction among customers, supervisors and co-workers. Tensions can run high and the stress of attempting to ...

We list the best call center software, to make it simple and easy to setup and manage a single communications platform. Call centers used to something only enterprise companies could afford ...

READING, Pa. - Federal authorities have charged the operator of a Berks County call center for allegedly failing to pay over $1 million dollars in taxes. 42-year-old Alan Redmond of Wyomissing is ...

A call center is a division of a business, or a third-party firm representing a business, that conducts inbound and outbound communication with prospects and customers. Small business owners often ...

Plans call for third data center in growing Hill Country cluster. Seattle-based Sabey Data Centers wants to build a facility in southern Hays County off Interstate 35, documents show.

The healthcare job market will continue to flourish in 2025 due to an ongoing workforce shortage and increased labor demand.

The Golden State Warriors might be looking for a new starting center next season—and Draymond Green is perfectly fine with that. After carrying the defensive load as an undersized center in 2024 ...

The thousands of calls the 311 center receives go through just seven call takers. Five call takers are full time employees and two are temps. (Photo by Owen MacMillan) High volume. The call center ...

Keith Groller has covered sports at The Morning Call full-time since 1982. He's been inducted into five local Hall of Fames for his coverage, won the Publisher's Excellence award in 1999 ...

Fighting Bob La Follette: The Righteous Reformer. Chapel Hill and London: The University of North Carolina Press, 2000. Revised paperback edition with new preface, Wisconsin Historical Society Press, ...