This article explores proven strategies to improve customer service in a call center, enhance agent performance, and align your operations with the demands of modern CX. Customer Experience ...

“We need men as well to have conversations with each other, to call it out when they see unacceptable behaviour,” he said. The Prime Minister urged the public to watch the chilling viral Netflix show ...

Nakita ko nga na may kutsilyo pa ang isang lalaki,” Echo said. After over an hour, another call center agent identified as a certain “June” was mauled at the Diversion Road in Barangay Bolilao, ...

With call routing tools and phone numbers based ... RingCentral offers several pricing plans for its VoIP system, plus two contact center solutions with higher-level features.

Two call center agents were mauled in two separate incidents by suspects who appeared like minors in Iloilo City on Wednesday. According to the report of GMA Regional TV’s John Sala in “Saksi” on ...

For Scott Payne, he doesn’t have to imagine it; he lived it. He’s a former undercover FBI agent, and in his new book, written with veteran journalist Michelle Shephard, he chronicles his time exposing ...

An Aussie tradie has made a terrifying discovery while attending an emergency call-out at a residential property. In a video posted on Instagram by The Plug GC, Elliot the electrician was visibly ...

Speakers encouraged the 7,194 BYU graduates of the 2024-25 school year to commit similarly to faith, family, community engagement, service and professional excellence during graduation ceremonies at ...

Right now, players as young as 14 can sign with a player agent. If the ARL Commission rubber stamps the recommendations, player agents would be banned from signing players until the year in which ...

A live television broadcast turned tense on Monday afternoon when a CNN Turk anchor interrupted an ongoing interview as a powerful earthquake struck parts of Turkey. Visibly shaken and anxious ...

Tesla reported a weaker-than-expected first quarter, missing its revenue target by nearly $2 billion. Elon Musk said he will step back from his role with DOGE, staying involved part time.

Copyright 2025 The Associated Press. All Rights Reserved. Copyright 2025 The Associated Press. All Rights Reserved. U.S. Center for SafeSport CEO Ju’Riese Colón ...