While investing in advertising is important, there are several free to inexpensive strategies to maximize revenue.

It’s a close call between Los Angeles and Denver for the top offensive line in the division, and part of the reason why the ...

Understand best practices for onboarding new call center agents as part of a broader CX management plan, with a focus on strategies strategies for building confidence and accelerating agents' path to ...

This project analyzes call center performance using Python for data processing and Power BI for visualization. It provides insights into agent activity, language-based handling, and efficiency metrics ...

The Department of Innovation and High Performance is already in full swing, bringing a new city website and non-emergency call center in July followed by a new utility portal in November.

Elon Musk says he regrets some of his jabs at Donald Trump and Rep. Mikie Sherrill and Jack Ciattarelli win their primaries for the New Jersey governor's race.

The renovation of Crosby Hall and the new Brittany Murchie Mulla Sports Performance Center have been recognized by the American Institute of Architects NYS.

CINCINNATI — The big day is here as Cincinnati officials cut the ribbon on the $134 million Sheakley Indoor Practice Facility and Performance Center. Check out a few different looks at the new ...

The new hold assist feature in iOS 26, meanwhile, can keep your spot in line while you wait for a live agent next time you’re stuck waiting for a call center agent.

Today's Wake Up Call comes from Catholic Charities Teen Center in Dorchester, which is undergoing renovations thanks to the help of more than 100 volunteers.

Seattle-based Sabey Data Centers wants to build a facility in southern Hays County off Interstate 35, documents show.

Golf Galaxy Performance Center is celebrating its grand opening at Gateway Overlook in Elkridge. The three-day event kicked off with a ribbon cutting.