As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow. The call center where he works caters to broadband service ...

Night Call Movie Clip - A Desperate Villain Release date: Night Call comes to digital on January 24, 2025. US Congress Democrats help spirit immigrant clampdown bill to Trump The Differences ...

CLAYTON COUNTY, Ga. — The TSA at Hartsfield-Jackson Atlanta International Airport had some of the worst couple of days on Tuesday and Wednesday with weather being the common denominator.

CHICAGO (CBS) --A majority of the City Council is demanding that an art exhibit they believe is antisemitic be immediately removed from the Chicago Cultural Center downtown. The display ...

The Madison Arts Commission has announced its largest-ever call for existing works of art. Madison’s Public Art Program is establishing a list of pre-qualified visual and public art for upcoming ...

The Region of Waterloo is seeking submissions from artist teams for permanent public artwork for the Langs Drive affordable housing redevelopment. The artwork, the region stated, should celebrate ...

FBI leaders have warned that hackers who breached AT&T's system last year likely stole months of agents' call and text logs, prompting an urgent effort to safeguard confidential informants ...

FBI leaders have warned that they believe hackers who broke into AT&T Inc.’s system last year stole months of their agents’ call and text logs, setting off a race within the bureau to protect ...

FBI leaders have warned that hackers who breached AT&T’s system last year likely stole months of agents’ call and text logs, prompting an urgent effort to safeguard confidential informants ...

(Reuters) -FBI leaders have warned that hackers who breached AT&T (NYSE:T)'s system last year likely stole months of agents' call and text logs, prompting an urgent effort to safeguard ...

FBI Warns Agents of Call Log Thefts by Hackers, Bloomberg News Reports (Reuters) -FBI leaders have warned that hackers who breached AT&T's system last year likely stole months of agents' call and ...