A call center operator working in Everett faces 20 years in prison for defrauding over 1,000 homeowners in a major foreclosure scam.

Indian law enforcers have busted a local cyber fraud gang accused of duping UK, US and Australian victims with tech support scams, according to the National Crime Agency (NCA). Officers from the ...

Kristi Noem reportedly waited five whole days to renew the contracts of call center staffers.

Family members of detainees and employees at Krome Detention Center have made calls to 911 to ask for medical help after not receiving adequate response from the facility, according to calls ...

MAGA Mom Locked Up by ICE Vows to Never Stop Loving Trump in Detention Center Call BLIND DEVOTION Arpineh Masihi, who came to the U.S. as a 3-year-old Iranian refugee, has been locked up since ...

KC call center adjusting to elimination of LGBTQ '988' service Trump administration cutting program, citing budget issues ...

CLEVELAND, Ohio— The company that owns a Middleburg Heights call center agreed to pay $85,000 to settle accusations that it fired a Black woman by falsely claiming she cursed during a call.

Charlotte City Council voted Monday night to spend nearly $2 million on a project, which will expand the center’s telecommunicator capacity to deal with an increase in call volume.

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to enhance customer experience.

Call of Duty: Black Ops 7 | Official Cinematic Teaser Trailer Embrace the madness Call of Duty: Black Ops 7 By Ben Janca on June 8, 2025 at 11:26AM PDT The year is 2035 and the world is on the ...

Nearly 150 call center employees in the Phoenix metro will be laid off by a global customer experience solutions firm.

With calls growing for Claudio Ranieri to be tempted out of retirement yet again, this time to rescue Italy from Luciano Spalletti, the memes have been coming thick and fast.The Azzurri risk ...