Rocket CRM, a customer relationship management platform designed for modern teams, has expanded its system architecture with ...

Rocket CRM, a U.S.-based provider of customer relationship management software, has officially launched its enhanced CRM ...

Shop-Ware’s new CRM is a complete solution designed specifically for auto repair shops in managing client interactions and ...

New research from Gartner reveals strategies for organizations to maximize ROI from customer service technology` ...

From staffing to CRM integration, here’s how to run a high-performing call center that drives real business outcomes.

Salesforce's Service Cloud unit is expected to generate $9.7B revenue in 2026, with 8.5% growth rate and potential for 12% in ...

We recently published Jim Cramer’s Fresh 14 Stocks & Thoughts About Market Performance. Salesforce, Inc. (NYSE:CRM) is one of ...

BofA maintained its Buy rating on Salesforce (NYSE:CRM) while taking a deep dive into the company's largest business, Service ...

Integrating kiosks with CRM infrastructure is not simply a tech upgrade-it's a strategic investment in guest engagement, operational efficiency, and competitive differentiation.

Manual processes or generic CRMs can create inefficiencies and missed opportunities. If you simply assign one of your workers ...

Learn how to build a powerful customer relationship management (CRM) strategy tailored for Ugandan SMEs. Discover tools, tips ...