The Drum catches up with Digitas’s Amy Lanzi at Possible in Miami to hear how the merging of data, AI ... rise of CRM 3.0 reflects a much bigger transformation across the entire marketing ...

A year ago at Zoholics US in Austin, Zoho launched CRM for Everyone, the next generation of its CRM platform. This year at ...

In today’s digital-first economy, online business growth hinges on more than just visibility — it depends on how well you optimize your operations, engage your audience, and automate your workflows.

Zoho rolls out CRM for Everyone with added AI features, enabling functions beyond sales to quickly set up workflows and ...

For small law firms trying to compete in a crowded market, artificial intelligence is no longer a futuristic concept — it’s a practical tool ...

Tech-forward execs share how they tap agentic AI to automate tedious tasks and supercharge business-critical activities.

In today’s digital marketing landscape, the true advantage isn’t just having the latest tools-it’s knowing how to use them strategically.

ZDNET's reviewers spend weeks to months testing each product or service on this list, using ... workflow, and the pros and cons of their various features. Customer relationship management software ...