Zoho Corporation, a global technology company, has expanded its customer experience (CX) platform with powerful new AI and workflow orchestration ... their CRM interface using simple prompts.” ...

A year ago at Zoholics US in Austin, Zoho launched CRM for Everyone, the next generation of its CRM platform. This year at ...

Zoho rolls out CRM for Everyone with added AI features, enabling functions beyond sales to quickly set up workflows and ...

For small law firms trying to compete in a crowded market, artificial intelligence is no longer a futuristic concept — it’s a practical tool ...

Tech-forward execs share how they tap agentic AI to automate tedious tasks and supercharge business-critical activities.

Explore the highlights from ServiceNow's Knowledge25 event in Las Vegas, focusing on AI innovations and CRM advancements.

In today’s digital marketing landscape, the true advantage isn’t just having the latest tools-it’s knowing how to use them strategically.

ZDNET's reviewers spend weeks to months testing each product or service on this list, using ... workflow, and the pros and cons of their various features. Customer relationship management software ...