Potential uses for the site suggested by residents and businesses, including cycle training, a bus depot and autonomous ...

Among corporate IT solutions, integrated enterprise resource planning (ERP) and customer relationship management (CRM) ...

The information stolen in the recent cyberattack on insurance giant Allianz Life included people’s full names, postal ...

(NYSE:CRM) does carry debt. But the more important question is: how much risk is that debt creating? Debt and other ...

Join the millions and keep up with the stories shaping entrepreneurship. Sign up today.

Banks should be using AI to move customer interactions beyond the purely transactional to the intelligence-based to stay ...

We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

Explore the best AI legal tech solutions for lawyers—boost efficiency, automate legal tasks, and streamline case management ...

Many companies are investing heavily in flashy CX technology, yet customers still are not seeing the meaningful improvements ...

While Google doesn’t see your internal workflows, it observes the results your operations produce through user engagement ...

InMoment has launched AI Auto Responding within its Reputation Management platform to help multi-location businesses create and save personalized, on-brand prompts and leverage in auto responding ...

Natural Language Processing (NLP) and Optical Character Recognition (OCR) to automate document checks, flag missing or ...