In this rapidly growing digital era, technological progress must align with the need for adaptability and user empowerment.

Veeva Systems (NYSE: VEEV) today announced Astellas has chosen Veeva Vault CRM globally and Veeva China CRM for China.

Commenting on Salesforce, Inc. (NYSE:CRM) recent $8 billion acquisition of Informatica (NYSE: INFA), Sarah Kunst, Managing ...

Customer relationship management software (CRM) provides tools for small businesses to handle customer interactions in a scalable, centralized way. CRM solutions can also handle areas such as ...

The way people interact with money is changing fast. From instant payments to app-based banking, users now expect speed, ...

Customer Support Software Market is Segmented by Type (Call Management, FS/D (Field Service and Dispatch), Contact Center), ...

A CRM is more than a tech upgrade; it’s a strategic shift that breaks down silos, boosts productivity, and empowers smaller ...

In an era where businesses are racing to digitize every aspect of their operations, there's a delightful irony unfolding: sometimes the humblest tools are still getting the job done better than their ...

From AI to analytics to agent assist, we break down what sets the best contact center software apart — and how to pick the ...

Cognigy, a provider of customer service solutions, has achieved Microsoft Solutions Partner with Certified Software, the highest level of partnership within Microsoft's AI Cloud Partner Program. As a ...

Evercore ISI analyst Kirk Materne reiterated an Outperform rating on Salesforce, Inc. (NYSE:CRM) shares on May 27.