Very few firms are reporting successful customer relationship management (CRM) projects, though they see the need for systems to improve customer services and retain their existing clients ...

Many IT articles discuss how to avoid project failures…which is great, but according to industry analysts, at least one-third of CRM projects fall short. Here, we’re going to explore what to ...

It can free your team to focus on more critical tasks, such as closing deals and delivering projects. Overall, it is clear that integrating CRM and project management software can significantly ...