The hidden drivers of cost, ROIIssued by Centrax SystemsJohannesburg, 26 Jun 2025Visit our press officeImage by AI. In a world of rapidly advancing digital transformation, few platforms rival Zoho’s ...

Creatio 8.3. Twin will use generative AI as the default mode of interaction in every interface starting on June 25.

Public sector banks lead in ATM transactions, while private sector banks dominate e-commerce transactions, as per Indus ...

About 23 per cent have moved up the digital value chain, adopting more advanced technologies such as AI, IoT, and analytics ...

PwC’s recent AI Agent Survey found that 83% of executives said agents were helping solve business problems faster and more ...

Austin Hay, Patrick Thompson, and Ondrej Hrebicek. (Clarify Photo) Sales teams should spend more time closing deals — and ...

Cresta is arming Brinks Home with proactive knowledge about why customers are calling and which behaviors have the biggest impact. As a result, Brinks Home has increased its NPS by 30 points and ...

We speak to Tom Eggemeier, CEO of Zendesk, about how AI will change the work that CX teams do, its recent foray into the ...

A Nationwide survey also found that annuity sellers want a simplified suitability process and better digital tools for accepting and managing applications.

Doctorna, which launched in the UAE, has gained traction in Dubai's private healthcare sector through its multilingual CRM ...

These quiet consumers are known as shadow buyers, specifically because they lurk in the shadows as they seek to learn about the products and services available to meet their needs. They’re researching ...