Looking for a better way to manage customer conversations? Discover the top free CRM software options for 2025, including HubSpot, Capsule, and Agile CRM.

Salesforce’s CRMArena-Pro test reveals state-of-the-art models—including GPT-4o—fail to meet critical enterprise needs in CRM, especially around secure, multi-turn processes.

ServiceNow's new AI-powered, workflow-focused CRM platform could present a significant threat to established leaders in this area of enterprise software.

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored service to customers.

Learn how Microsoft Dynamics 365 CRM transforms customer service with advanced analytics, automation, and personalized agent workspaces.

Pros, cons, and pricing plans: Everything to know about monday.com in 2025, the popular CRM software with lots of customizable features.

She was a Knoxville household name for more than 30 years. Knoxville's own Margie Ison died Sunday at age 84.

CRM trends in 2025 will rely on artificial intelligence to move beyond hype and reshape customer relationships and experiences like never before. With innovations such as conversational AI and ...

As law firms move further into the digital age, CRM (Client Relationship Management) systems have emerged as critical tools in the marketing and business development (BD) toolkit.

David A. Ison, age 70 of Louisville, passed away at home on Friday, December 27, 2024. He was born in Canton on December 1, 1954 to the late John and Bernice (Bowman) Ison. A 1972 graduate of ...

Check out a host of meaningful stats about CRM software, from usage statistics to CRM benefits and CRM provider stats from Salesforce and others.