By consolidating fragmented information into a single, unified view, organizations can enhance customer relationships, ...

Opinions expressed by Forbes Contributors are their own. I write about tech that impacts my small business - and yours. Close-up of of the icon of the ChatGPT artificial intelligence chatbot app ...

A CDP is the ultimate tool for businesses that need to make sense of the growing mountain of customer data coming from multiple sources. Unlike a CRM, which focuses on managing interactions and ...

In an era where efficiency is synonymous with competitiveness, businesses are increasingly turning to technology to streamline their processes. Central to this technological uptake is the use of ...

Customer relationship management (CRM) systems assist companies with customer interactions while also managing customer data, and streamlining business processes. When properly utilized ...

HubSpot is a top CRM with strong AI features but doesn't meet portfolio criteria. Learn why HUBS stock is rated "hold" ...

Overlapping and legacy customer management systems lead to time-sucking busywork that could be better spent closing deals ...

Explore our top picks for the best CRM solutions with project management. Learn how data from call detail records can help you find fraud calls made by your phone system — and prevent them from ...

GR8 Tech has launched a five-episode video series that demonstrates how its top-tier CRM can address key client challenges, ...