I had the chance to talk to Dan Roche, CMO at Workbooks, about how AI is currently being applied to CRM and which business challenges it may help solve in the future.

it's AI-based sales assistant across many of its business applications including CRM, Analytics, Desk, and SalesIQ. Features include extracting important information from customer records ...

Big data is changing the game, and data analytics companies are shaping the future of business intelligence. Amid this ...

Sales teams are always looking for ways to improve efficiency, close deals faster, and keep leads engaged. A Sales CRM system plays a vital role in managing customer interactions, tracking leads, and ...

ServiceNow CMO Colin Fleming shares why the company is rebranding themselves as a CRM company in the midst of the rapid and significant impact agentic AI is having on the industry. And also shares a ...

Consumer intelligence company NielsenIQ has launched Strategic Analytics & Insights, integrating its Advanced Analytics Consulting, Consumer & Marketing Insights, BASES, and extensive datasets into a ...

Salesforce is a powerful platform that extends far beyond basic CRM functionality. By leveraging its analytics tools, ...

By integrating these three platforms, MMI delivers The Ultimate Lead-to-Loan Growth SystemTM, enabling lenders, loan officers ...

OSYS CRM, a pioneering technology firm known for its advanced solutions in customer relationship management, is thrilled to ...