Market research firm J.D. Power released a series of surveys comparing national banks. One in Charlotte stands out.

Some customers took to social media saying they were unable to sign in, others reported they were able to log ... BOA. Can't get a hold of a rep since 8 in the morning," another customer wrote on ...

Bank of America will then prompt you for your username and ask you to confirm your SiteKey, an image tied to your account, as well as enter your password. How to Log in to MetroCast Webmail.