Best Buy, in a shift toward AI, laid off Geek Squad field agents, home-theater repair technicians and phone support specialists last week, according to current and former employees. The Richfield ...

Best Buy’s Geek Squad will no longer be an authorized service provider for Samsung devices. This means Best Buy will no longer have access to genuine parts, tools, or training for Samsung phone ...

If you’re unsure of the legitimacy of an email, text or phone call, go to the Geek Squad or Best Buy website, look up the customer service number and call it yourself.

Best Buy’s Geek Squad is shutting down its Samsung authorized service provider program, which let certain Best Buy stores repair your phone with genuine parts.

I am totally impressed with the Puyallup Wa Geek Squad guys I worked with on 6-19 and 6-20-2024. So professional and helpful. They did a terrific job on restoring my computer. I thought all was ...

Best Buy has laid off Geek Squad field agents amid its AI shift. Best Buy, the Minnesota-based retail giant, has opted for a significant change in its operational strategy, resulting in the layoff of ...

Internet users have also reported a Geek Squad scam that asks you to reset your Best Buy password due to suspicious activity. However, the link included in the email also asks you to provide your ...

“My manager looked at her and said, ‘Ma’am, we haven’t done same day exchange for Geek Squad Protection on phones in 6 years.” Dallas recounts in the video.

Following Samsung's lead, Best Buy is reportedly gearing up to expand its repair endeavors by potentially introducing in-store Pixel repairs at specific locations. The Google Pixel 7 Pro phone is ...

By working with Best Buy and its Geek Squad, Geisinger was able to cut in half the time from admission into the chronic care at-home program to when device setup is completed for the patient. That ...

Topping the list of the most faked was Richfield-based electronics retailer Best Buy and its tech repair service Geek Squad. Also on the list were Amazon, PayPal, Apple and yes, Comcast/Xfinity.