Salesforce CEO Marc Benioff unveils Agent Force, a customizable AI agent builder, to thousands at Moscone South Hall during Dreamforce in San Francisco on Sept. 17, 2024.

Listen to any Salesforce earnings call, and you'll hear Benioff talk a lot about this concept of Agentforce and agentic AI. On today's show, my colleague Dylan Lewis catches up with Benioff.

Marc Benioff, CEO of San Francisco tech giant Salesforce, said fears about huge job losses over AI are "alarmist." But change is afoot at his company.

Benioff estimated Salesforce has reached 93% accuracy with AI. He added that, although the technology is “pretty good,” it’s not “realistic” that it will reach 100%.

The accuracy of Salesforce’s AI tech, Benioff acknowledged, currently stands at about 85%. But while current agentic AI is not perfect, next-gen “multisensory” models could change that.

All In on AI, Salesforce’s Benioff Tells Other CEOs This Is the Last Time They’ll Manage Only Humans Marc Benioff is an AI hawk, and his company’s success with AI agents prompted an ...

Salesforce Inc. Chief Executive Marc Benioff says his company is doubling down on the use of artificial intelligence, using the technology to automate dozens of workloads that were, until recently ...

Benioff estimated Salesforce has reached 93% accuracy with AI. He added that, although the technology is “pretty good,” it’s not “realistic” that it will reach 100%.

Episode 320Watch Salesforce’s Marc Benioff discuss how AI agents are transforming major enterprises Apr 17, 202545 mins Artificial Intelligence Generative AI Salesforce.com Jump to Read transcript ...