News

Discover the top 5 Esri alternatives for mapping and analysis. Explore powerful tools that enhance your geographic data ...
Indian retail sector is undergoing a seismic shift, driven by the rise of Agentic AI—a force that moves far beyond basic ...
When it comes to using agentic AI for travel, I'm a tough sell. So Salesforce set me up with Engine, an early Agentforce ...
The integration of AI in sectors like banking and real estate is revolutionising operations, enhancing customer service, and ...
The upgraded Zoom Virtual Agent is built to meet the rising demand for fast, accurate, and seamless self-service across channels. In 2025, 85% of customer service leaders plan to explore or pilot ...
Zoom CX solutions deliver smarter self-service and AI-first tools for customers and contact center supervisors. June 10, 2025 --  Today, Zoom announced a major advancement for its customer experience ...
Indian companies are increasingly adopting SaaS and AI, making India a growing market for enterprise software solutions.
Datafication in the e-commerce market is experiencing rapid growth, with projections to reach USD 3,853 billion by ...
Customer Support Software Market is Segmented by Type (Call Management, FS/D (Field Service and Dispatch), Contact Center), ...