"It was a text that came in first, then the call immediately afterward. So it kind of gave you like an urgency, like what is ...

Personalisation should also extend to customer support and banks must have agents with empathy. Banks should use AI-powered chatbots or virtual assistants to provide initial support and guidance, ...

Online banking has become a staple of convenience and accessibility. From transferring money to paying bills, managing finances has never been easier. However, this convenience comes with its own set ...

In today’s digital banking landscape, seamless and secure financial transactions are a top priority. Front End engineering is ...

First Carolina Bank has completed its acquisition of BMTX, formerly known at BankMobile, and Luvleen Sidhu is stepping away from her position as CEO.

Voice-activated banking can enhance the customer experience while reducing costs, but it’s not without a few challenges.

We recommend Chase, Chime, Bank of America, Capital One, and Wells Fargo as some of the best mobile banking apps today. Based on our research of many popular finance apps from top institutions, we ...

UXDA applies neuromarketing in banking to reshape the way people interact with their financial services. Our developed concept, Dopamine Banking, uses Dopamine Design to make banking not only more ...

USAA sued Regions Bank on Tuesday, alleging the bank infringed on its patents for mobile bank deposits. For more than a decade, USAA has gone after banking institutions for the use of mobile deposit ...

That pursuit is active in the corridors of City Hall. Council members spent a full year seeking changes to Detroit’s contract with the Land Bank Authority. They discovered their authority is limited.

A fitness influencer shared the changes she observed after her 73 kg weight loss journey, including unwanted attention, loose skin and more. Instagram user Brittany Ainsworth often documents her ...

USERS of a range of popular mobile phones have been urged to switch on a new setting that prevents thieves from emptying their bank accounts. Google's new Identity Check feature has been rolled ...