The move has triggered fear for seniors and the disabled community, many of whom are unable to easily use the online portal.

Consumer Reports asks, Are you sick of companies giving you bad customer service when you have a problem with billing or product performance? Learn how to get your complaints taken seriously and ...

Bad: Frontier Airlines Eliminates Voice Customer Service Frontier Airlines has ceased offering customer service via phone . Now, customers who need to make changes or solve problems can’t call ...

There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days – the agency’s telephone customer service can “suck.” ...

A United Airlines Customer Service Center at Denver International Airport in Denver, Colorado. (Photo by Robert Alexander/Getty Images) Sign up for the On Point newsletter here. When the digital ...

A wave of adrenaline rushed through me as I hung up the phone. I’d just been given an apology from a big supermarket chain and a £15 voucher. It was all for complaining about poor service ...

Amazon customer service phone number. Need a quicker reply? Call Amazon at 1-888-280-4331. ... From there, you can choose if you’d prefer to talk via chat or call.

After shutting down its phone lines in 2022, Frontier announced in May 2024 that passengers can once again reach customer service via phone, but only within 24 hours of their flight. Elite status ...