Magic Solutions, with its Magic Service Desk and Magic Help ... At BMC headquarters in Houston, officials said they planned to incorporate Magic Solutions into the company's existing Remedy ...

Remedy, in its first announcement since being sold last fall by Peregrine to BMC Software, will announce its IT Service Management suite, or ITSM 5.5. The suite automates help desk functions such ...

Tripwire, as a strategic partner to the Business Service Management provider, will release its integration between its new release of Tripwire Enterprise (6.0) and BMC's Remedy Service Desk.