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Weirdly, many of the customer-service and dealership workers I spoke with seemed to forget the whole premise and suggested I resume driving the car. “Would you put your kids in it?” I’d ask.

The primary distributor for Whole Foods said it's "diligently managing through the cyber incident" that sparked outages.

A customer busted awesome dance moves at jazz bar swaying his legs, arms, and body in the middle of revellers in Chiang Mai province, Thailand on October 3. A female tourist in a white dress then ...

Discourse around what some are calling the "Gen Z gaze" erupted on X this week as older generations complained about customer service.

Klarna Reverses AI Customer Service Overhaul Klarna is inviting human workers back to its customer service division after AI takeover last year.

FasTrak is warning of text messages being sent to customers claiming they have outstanding account balances and must pay in full or risk penalties.

TROY, Mich.: 13 March 2025 — Customer satisfaction with the dealer service experience remains strong for a second consecutive year, yet long wait times for appointments, communication shortfalls and ...

Brazil will eventually need to resume discussions on requiring financial technology companies to report transaction values to the tax revenue service, the agency's head said on Tuesday.