A viral ham and orange pizza has flown almost 1700km to feed a group of fans who missed out on trying it. Brisbane local Jaz ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

Clip 1: President Trump and his family’s growing crypto empire. Clip 2: Trump is a stakeholder in something he is also a ...

One of Microsoft’s top AI leaders on the future of agents, web search, and AI art.

A year after claiming that its AI chatbot could do the work of 700 representatives, Klarna is turning back to people to handle more of its customer service work. The buy now, pay later firm now ...

Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm’s first-quarter conference call on Thursday. Chesky said 50% of Airbnb ...

SAN FRANCISCO, April 9 - Verizon (VZ.N), opens new tab said an AI assistant for the company's customer service representatives built using Google (GOOGL.O), opens new tab models had cut down on ...

If you run into an issue when catching a flight, it can be reassuring to have the time and the attention of both customer service and gate agents. But American Airlines appears to be changing the ...

Nike is doing an awesome job inspiring its audience with ... Zendesk’s Instagram feels like a small, welcoming community of customer service professionals. Each post feature a white text ...

Customer service is the support, assistance, and advice provided by a company to its customers both before and after they buy or use its products or services. Customer service is a critical factor ...