A popular Korean chicken joint got social media users laughing for its witty response to a complaint from a customer. In a ...

Sweet Coloradough’s doughnuts are hand-crafted. Nothing is automated.

The importance of good customer service can’t be overstated. Ninety-four percent of customers say that a positive experience made them more likely to purchase again, while 82 percent would recommend a ...

while 68% of consumers are willing to pay more if a brand is known to offer good customer service experience, according to a study conducted by HubSpot, a customer relationship management platform ...

But Eckstein, to much merriment, admitted she hadn’t had time to read the whole thing — providing a good setup for Gad ... he looks for roles outside the “funny best friend” stereotype ...

A Good House review — an excruciatingly funny satire on race, class and house prices on facebook (opens in a new window) A Good House review — an excruciatingly funny satire on race ...

AI is all the rage. But what are some examples of how you can use AI for customer service to transform your business? Consumers are becoming more familiar with—and dependent on—apps and artificial ...

Lesser-known IRS customer service phone numbers could help you skip the line or talk to a person faster. Plus, learn where you can get in-person help if you need it. Many, or all, of the products ...

From our brief exchange, it was clear to me that Vincent walks the talk when it comes to providing good customer service. But meeting Vincent and Aunty Kamala also reminded me of bad experiences I ...