The Social Security Administration's new AI-powered phone bot is coming, whether you're ready for it or not -- and apparently ...

We grab them first thing in the morning (okay, we’re working on this!), panic when the battery hits 10 percent, and use them for literally everything from ordering food to finding our soulmate on ...

DIDWW, a global telecoms provider of fully compliant phone numbers and premium-quality voice and SMS services, has introduced ...

PBX systems typically allow companies to contact ... import contacts, use automated phone call routing, answer commonly asked customer questions via voice bots, and more. If you want to improve ...

We list the best cloud phone systems, to make it simple and easy ... All calls are answered by an automated phone assistant, which then forwards them to the relevant person or department.

Improvements in the technology behind voice-based AI bots are making them more prolific and humanlike in phone calls.

A state report provided to CalMatters says 200 agencies reported no automation around sensitive decisions. Some called the report befuddling.