Xavier got big offensive nights from Dante Maddox and Zach Freemantle in a win over Providence Wednesday night at Amica ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

Swinerton is conducting a $4.5 million renovation of T-Mobile’s Chattanooga call center. Construction is currently underway ...

We list the best call center software, to make it simple and easy to setup and use a single software platform to manage all incoming calls. Call centers used to something only enterprise companies ...

The District launched their new “Warmline” Tuesday. The call center at 211 helps residents access the city’s social services more easily.

For organizations looking to integrate AI-powered voice assistants, some key questions must be answered to ensure success.

The Immigrant Assistance Center of West Michigan is offering free legal clinics in February and March to help parents with ...

Maria Eugenia Torres Ramirez has lived in Los Angeles since she arrived in the United States in 2021 as an asylum seeker. Torres Ramirez fled Venezuela after being targeted as an activist who ...

Sally Beauty Holdings Inc (NYSE:SBH). reported its first-quarter 2024 earnings, meeting Wall Street's expectations for earnings per share (EPS) at $0.43 but falling short on revenue, which came in at ...

AGS America, Inc. is investing over $3.59 million in new advanced manufacturing equipment for its Opelika facility, which is ...