The enhanced customer experience includes AI-driven support in the app that is more customized and available around the clock.

Breeze Customer Agent was launched to help service teams scale support—to date, it has resolved over 50% of customer conversations autonomously. Built into HubSpot’s unified, AI-powered platform, ...

AI's capability for instant multilingual interaction is transformative. Now, a customer service agent in Paris can support clients in São Paulo, Berlin or Seoul—in their native languages.

Hyperscale Data, Inc. has announced the launch of its advanced AI Agent through its subsidiary askROI, which aims to revolutionize customer service across various industries. This AI-powered tool ...

--Hyperscale Data, Inc., a diversified holding company, today announced that its indirectly wholly owned subsidiary askROI, Inc., has officially launched an advanced Artificial Intelligence Agent ...

The new AI-powered agent leverages state-of-the-art natural language processing and machine learning capabilities to deliver real-time, context-aware support to customers on a 24/7 basis.

The AI agent, designed to enhance customer service operations, integrates natural language processing and machine learning to provide real-time, context-aware support.

The AI agent, designed to enhance customer service operations, integrates natural language processing and machine learning to provide real-time, context-aware support. According to InvestingPro data, ...

Expanded offering ensures continuity, personalization, and efficient service across both voice and chat, allowing customers to interact with brands via their preferred channels Today's consumers ...

Consumer Reports asks, Are you sick of companies giving you bad customer service when you have a problem with billing or product performance? Learn how to get your complaints taken seriously and ...

HM Revenue and Customs (HMRC) aims to spend big on customer service, hoping to move to a modern technology platform to improve customer support. The department went out to tender for a customer ...

German sportswear giant Adidas disclosed a data breach after attackers hacked a customer service provider and stole some customers' data. "adidas recently became aware that an unauthorized ...