If you've always dreamed of having a remote job and feel like you'd be open or qualified for positions in air travel, yo ...

Of the roughly 3 million customer service agents in the U.S., about 1.2 million exit those jobs every year, and abusive customers are a key reason.

Emirates Group is hiring over 17,000 people worldwide this year, covering roles from pilots and cabin crew to engineers and ...

Airline customer service improved in 2020. Here's why, according to the ACSI. getty. Airline customer service improved in 2020, rising to its highest level since 1994.

Nearly all airline customer service agents recently surveyed by the government reported being verbally harassed by passengers and about 1 in 10 said passengers attempted to assault them in the ...

If you’re planning to fly this summer, you can check out our Airline Customer Service Dashboard for information on which airlines already offer compensation in cash, miles or vouchers – and ...

However, as we noted above in our fact-check rating, the ads were false. We found no evidence that Delta was hiring for remote positions in customer service that would pay up to $34 per hour.

The US Department of Transportation launched a new "airline customer service dashboard" this year.; It breaks down the different rights passengers have when an airline delays or cancels their flight.

In early February 2024, advertisements were displayed next to YouTube videos that claimed United Airlines was "urgently" hiring for remote customer service jobs that come with free flights and a ...

Google “remote customer service jobs” and you’ll get hundreds of thousands of hits. But the jobs that pay well and offer benefits — or that are wildly flexible — are a bit harder to find.

Somehow, Airline Customer Service Is Getting Even Worse. Chatbots are taking over, and it’s a mess. By Mac Schwerin. Erik Carter. June 14, 2023. Share. Save.