TIRUCHY: An Air India Express (IX 0612) flight arriving from Dubai with 150 passengers on board made a minor tail strike while landing at Tiruchirappalli International Airport at 9:50 am on Saturday.

Abandoned by their original customers, it allowed Air India to swoop in and pick up the jets quickly leading to accelerated fleet growth.Unfortunately, that so-called surplus supply has dried up ...

Despite the incident, Vir Das reaffirmed his trust in the airline, praising its cabin crew and expressing hope for improvements in service. Comedian Vir Das, who recently expressed his frustration ...

Refund requests often require multiple handoffs between Air India’s contact center, refunds team, and the customer, which can occasionally slow down resolution times. By deploying Salesforce ...

Air India has expanded its collaboration with Salesforce by adopting Agentforce to enhance its customer service operations. As one of the first airlines to go live with Agentforce, Air India is ...

India’s air passengers’ woes seem to have worsened as the Directorate General of Civil Aviation (DGCA) got 57 percent more complaints in FY25, with denial to board a flight dominating the list ...

Comedian-actor Vir Das on Tuesday said Air India didn't provide a wheelchair for his wife, recovering from a fractured foot, despite it being pre-booked on the airline's Pranaam service.

On April 14, 2025, comedian-actor Vir Das took to X (formerly Twitter) to share a deeply frustrating experience on Air India flight AI816 from Mumbai to Delhi. Travelling with his wife ...

New Delhi: Comedian Vir Das on Tuesday criticised Air India for what he described as a deeply disappointing flight experience, alleging poor service, broken seats, and failure to provide a ...

An Air India flight from Chennai to Delhi was delayed for nearly five hours on Tuesday, with passengers alleging that they were made to deboard the flight after waiting for an hour on the aircraft.

Comedian-actor Vir Das on Tuesday took to X (formerly Twitter) to recount his frustrating experience of flying Air India recently with his wife. In his post, the comedian-actor asked the airline ...

In the peak of India's relentless summer, where ceiling fans feel more decorative than functional and air conditioners remain out of reach for many, a humble alternative is making waves-natural ...